Frequently Asked Questions Find everything you need to know about coeliac disease, the gluten free diet and the work we do.

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What was the outcome of the Westminster debate on gluten free prescribing?

You can find a full transcript of the debate here.

The Parliamentary Under Secretary of State for Health committed to completing a review of the issue within six months of the debate, which was held on 1 November 2016. The Department of Health consultation was issued on 31 March 2017. Coeliac UK was not contacted during the intervening period. 

 

Can I talk to someone about coeliac disease and living gluten free?

Yes, you can call our dedicated Helpline on 0333 332 2033 between 10am and 4pm Monday to Friday.

By calling, you can reach our dedicated team of dietitians, food and drink advisers and Helpline advisers who have extensive knowledge of coeliac disease and the gluten free diet.

Is there a cure for coeliac disease?

Coeliac UK funded the initial project of Professor Bob Anderson which identified the most important gluten peptides causing problems for people with coeliac disease. This research formed the basis of further research and eventually the development of the NexVax2 vaccine. Work in this area is ongoing, the availability of a vaccine is still many years away whilst the essential process of testing for safety, dosage, effectiveness and possible side effects are determined.

Coeliac UK has also funded research which provides a greater understanding of the disease process in coeliac disease and research which can potentially identify new targets for treatment or a cure. 

How much does it cost to call your Helpline?

With our 0333 number, you’ll spend no more on the call than you would for 01 or 02 landline numbers. If you’re calling from a mobile with an inclusive minutes package, your call to us will come out of your minutes allowance. From a landline, calls to the 0333 number are charged at local rate. Calls from payphones can cost more. 

Does Coeliac UK have information on travelling abroad?

Yes. Our Travel Guide section has useful information for when you're planning a trip abroad.

We have produced guides to a number of different countries to help you prepare for your visit and to make life easier so you can relax during your stay. All you need to do is login to download the travel information.

Can I use oats in my products?

Most people with coeliac disease can eat oats, however many oats are contaminated with wheat, rye or barley during processing. There are also, however, a very small number of people with coeliac disease who may still be sensitive to pure, uncontaminated oat products.

Oats and oat products that are not contaminated are listed in the oats chapter of our current Food and Drink Guide.

Visit our labelling legislation page for information on the labelling of oats.

How do I register to take part in the Challenge?

Registering to take part is easy. All you need to do is visit our online event registration page.

Do I need to label gluten free on my menu?

There is no legal requirement to do so. However, as with vegetarian food, it is very helpful for your customers to be able to easily see what is gluten free. Any changes in recipes and ingredients may change the suitability of the menu choice, so menu labelling will need to be kept up to date.

The best way to show that your menu is gluten-free is to apply for Coeliac UK accreditation which enables you to use our trademarked symbols on your menu, website and marketing materials. More information on accrediting your business can be found on our accreditation page.

Food businesses must provide allergen information for the meals they serve. This means if a recipe uses cereals containing gluten such as wheat, rye, barley or oats in the ingredients, they must provide this information. Read more about the changes to food information provision from December 2014.

Are there any incentives for pharmacists taking part in the Community pharmacy supply of gluten-free foods scheme?

Introducing a pharmacy led supply scheme allows better stock control of gluten-free foods for pharmacists as well as providing a more flexible service to improve the patient experience.

Pharmacists and GP dispensaries are paid a service charge at six monthly intervals for each patient who accesses the service. When the scheme in Northamptonshire was introduced it was run as an Enhanced Service with funding for this element of the contract coming from Primary Care Contracting budgets.