Frequently Asked Questions Find everything you need to know about coeliac disease, the gluten free diet and the work we do.
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Can I only eat products listed in the Food and Drink Guide?
No. You do not have to limit yourself to products listed in the Food and Drink Guide.
The gluten free diet is made up of naturally gluten free foods such as fruit and vegetables, meat, fish and poultry, eggs, cream, milk, rice, potatoes, pulses and beans. We do not list every brand of these in the Food and Drink Guide but you can find a list of naturally gluten free ingredients on Page 6 & 7.
Does the Food Information Regulation apply to my local butchers?
Yes. The new rules apply to foods that are sold pre-packed and also those sold loose so butchers selling foods like sausages and burgers will need to let you know if they contain a gluten-containing grain. Allergen information will need to be provided for foods sold in butchers, deli counters, fishmongers and salad bars.
The app includes other allergens, do I need to start excluding these from my gluten free diet too?
No, this app enables you to create a profile specific to your dietary preferences. If you do not want to include any other dietary preferences, you only need to keep the gluten filters on.
When I scan products which are listed in the Food and Drink Information they only return ‘Product not found’ on the app?
This could happen for several reasons including:
- the manufacturer has not yet supplied us with the barcode number we need in order for the scanner to recognise it
- the product has a new barcode which we have not yet been informed about
- you may not be connected to WiFi or have a strong enough 3G/4G connection. Please refer to ‘hints and tips’ section above.
If you can’t find a product, please use our Label Guide to check the ingredients. Or, you could try browsing the Food and Drink Information by clicking on ‘Categories’ to search for this product.
Please email us direct from the app or complete our webform so that we can investigate the reason why a product hasn’t shown up in your search.
When is the Challenge?
The challenge officially runs during Awareness Week 10-16 May, however we will be keeping the event open until Friday 18 June, so feel free to complete your event at any time that suits you.
Do I have to be able to run?
No, the Coeliac UK Challenge is open to anyone – you choose your challenge, so you can make it as active, creative, or fun as you like.
How can I have my research proposal considered for funding by Coeliac UK?
When Coeliac UK has a Research Call it will be advertised and posted on our website and across our social media platforms where you are encouraged to apply.
Outside of a Research Call, we are also interested in hearing about your research proposals as we may be able to help with extended research networks and there is often mutual benefit. We can also add your details to the Research Register we hold for coeliac disease and dermatitis herpetiformis.
If you would like to tell our Research Team about your research, then you can always complete our online form.
Will I be able to find Crossed Grain products in Gluten Free Food Checker?
Yes, the Crossed Grain symbol will be displayed against our Crossed Grain licence products.
Are there any incentives for pharmacists taking part in the Community pharmacy supply of gluten-free foods scheme?
Introducing a pharmacy led supply scheme allows better stock control of gluten-free foods for pharmacists as well as providing a more flexible service to improve the patient experience.
Pharmacists and GP dispensaries are paid a service charge at six monthly intervals for each patient who accesses the service. When the scheme in Northamptonshire was introduced it was run as an Enhanced Service with funding for this element of the contract coming from Primary Care Contracting budgets.