Frequently Asked Questions Find everything you need to know about coeliac disease, the gluten free diet and the work we do.
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Does the Food Information Regulation apply to take away meals?
Yes. The rules apply to take away restaurants so they will have to provide allergen information when you order and also when your meal is delivered or picked up.
Can I set up more than one profile?
Although more than one person can log in to the app with your login details, only one allergen profile can be created.
I was previously a HCP Member, will I automatically be included in the Network?
Previous Members have been sent communications over the last few months to join the Network. However if you missed out on these please log in online using your email address and password and you will be directed to a form to renew your Membership.
Do you have to be a Healthcare Professional join as an HCP Member?
Yes you do need to be a Healthcare Professional to join as an HCP Member. You must register with a valid email address, your professional registration number and a work address for validation purposes.
If products in Section 1 contain 20 parts per million or less of gluten, what is the level of foods in Section 2?
We do not have gluten levels for the products in Section 2. The products in Section 2 are not specialist products and the manufacturers do not provide test results. They do not contain any gluten in the ingredients list. Manufacturers follow advice from the Food Standards Agency on assessing and managing the risk of cross contamination with allergens including gluten containing cereals.
If you are unsure whether you can eat a particular product you can check the label. For more information on reading labels please visit www.coeliac.org.uk/labels.
Where can I get information on gluten-free prescribing?
National prescribing guidelines written by Coeliac UK, the Primary Care Society of Gastroenterology and the British Dietetic Association provide recommendations on the quantities of gluten-free foods for prescribing purposes. Further information on gluten-free prescribing and a copy of these guidelines can be found on our website.
Are prescriptions products safer than retail products?
All gluten free foods are covered by the same legislation and therefore need to reach the same standard to be labelled gluten free whether they are available from shops or on prescription.
Can I eat foods in both sections?
Yes. Whilst the products listed in Section 2 are not labelled gluten free, the products are made without gluten containing ingredients and the manufacturers have made a risk assessment on cross contamination and have steps to control this.
Are there any incentives for pharmacists taking part in the Community pharmacy supply of gluten-free foods scheme?
Introducing a pharmacy led supply scheme allows better stock control of gluten-free foods for pharmacists as well as providing a more flexible service to improve the patient experience.
Pharmacists and GP dispensaries are paid a service charge at six monthly intervals for each patient who accesses the service. When the scheme in Northamptonshire was introduced it was run as an Enhanced Service with funding for this element of the contract coming from Primary Care Contracting budgets.