Frequently Asked Questions Find everything you need to know about coeliac disease, the gluten free diet and the work we do.
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Does this mean the printed publication has changed?
Yes, following feedback from our members, we've made it easier for you to find what you are looking for within the printed Food and Drink Guide and across our digital services. As our product information has grown we've needed to make changes to the printed edition. We simplified the contents with Section One listing prescription products and products containing our Crossed Grain Licence, and Section Two listing supermarkets own brands that are made without gluten containing ingredients. These changes reduce the number of monthly updates you will need to make to the printed version.
Within the Food and Drink Guide we've also improved out information on reading labels, ingredients checklist and understanding more complex foods and ingredients so you have more support information to hand for your gluten free diet. Plus we've included a new product offers section giving you money off coupons and more information on our symbol of safety so you can be more assured when looking for suitable options when when away from home.
And don't forget you can contact our Helpline on 0333 332 2033 or email us on foodanddrink@coeliac.org.uk with any food query you may have.
Are there still two different product sections within the printed format?
Yes there is. There are Two Sections because of legislation which came into effect in January 2012. Read more about the law here.
Section 1 lists food that comply with this legislation and Section 2 lists foods that are made without gluten containing ingridients. We have included more information on what's included in each section within the introductory pages of the Food and Drink Guide on pages 4, 12 and 89.
We have also improved index so you know straight away what section the product you are searching for is listed in. Section 1 products are identified with black page numbers and section 2 products are in orange.
Why are you focusing on children and young people?
As the restrictions of the last few months are lifted, this summer there is the chance to get together with family and friends. But for children and young people with coeliac disease, it’s not always that simple. Trusting other people to provide gluten free food can cause feelings of worry and exclusion. And the last thing any young person needs now is more isolation. While focusing on children and young people, by shining a light on coeliac disease we aim to make life better for everyone who needs to live gluten free.
Why does Coeliac UK engage with volunteers?
Coeliac UK engages with volunteers because they are very important in helping us achieve our vision and mission. Not only do volunteers add to the Charity through their skills and experiences, but they also bring with them passion and a desire to help. Volunteers are an essential part of Coeliac UK.
Why aren't Booth, Budgens, Iceland and Lidl listed in this year's Food and Drink Guide?
We are regularly in touch with these companies but at this time they have been unable to provide us with information on their own brand products. If you would like information on gluten free products sold in these supermarkets, please contact their customer service team directly. If you are unsure whether you can eat a particular product read the ingredients label. For more information on reading labels why not check out our labelling video that is produced with association with the Food Standard Agency.
Booths
0800 221 8707
www.booths.co.uk
Budgens
0844 507 5506
www.budgens.co.uk
Iceland
0800 328 0800
www.iceland.co.uk
Lidl
0800 977 7766
www.lidl.co.uk
Can I only eat products that Coeliac UK listed in the Food and Drink Guide?
No, you do not have to limit yourself to products listed in the Food and Drink Guide. The gluten free diet is made up of naturally gluten free foods such as fruit and vegetables, meat, fish and poultry, eggs, cream, milk, rice potatoes, pulses and beans. We do not list every brand of these in the Food and Drink Guide but you can find a list of naturally gluten free ingredients on Page 6.
If you are unsure whether you can eat a particular product you can scan the bar code using our Live Well Gluten Free app or read the ingredients label. For more information on reading the labels why not check out our labelling video that is produced in association with the Food Standard Agency.
And don't forget you can contact our Helpline on 0333 332 2033 or email us on foodanddrink@coeliac.org.uk with any food product query you may have.
Does the 2018 Food and Drink Guide have less products than 2017?
We have increased our product information to over 100,000 products across our Food Information Service. As the information we provide has grown we have had to make changes to the printed format. The 2018 Food and Drink Guide has over 12,000 products and the revised format supported the preferred options outlined by 46% of our members in the 2017 food and drink feedback survey. What's more we have improved our support information for reading labels, ingredients checklist and for more complex ingredients so you always have this information to hand when checking for suitable products. The new format will also reduce the number of monthly updates you need to make.
Can I drink spirits?
Even when cereal that contains gluten is used as an ingredient, all spirits are distilled during the manufacturing process and this process removes any trace of gluten. Therefore, all spirit drinks ( including malt whisky which is made from barely) are safe for people with coeliac disease.
Are there any incentives for pharmacists taking part in the Community pharmacy supply of gluten-free foods scheme?
Introducing a pharmacy led supply scheme allows better stock control of gluten-free foods for pharmacists as well as providing a more flexible service to improve the patient experience.
Pharmacists and GP dispensaries are paid a service charge at six monthly intervals for each patient who accesses the service. When the scheme in Northamptonshire was introduced it was run as an Enhanced Service with funding for this element of the contract coming from Primary Care Contracting budgets.