Live Well Gluten Free app

Here's all you need to know about the Coeliac UK Live Well Gluten Free app  

Great news, we’ve combined our award-winning Gluten Free Food Checker and Gluten Free on the Move apps into one all purpose, multi-functional app to make your gluten free life easier.  

Our Coeliac UK Live Well Gluten Free app is an essential part of the membership package and provides you with peace of mind when shopping and eating out gluten free.   

It ensures you are fully informed about ingredients in thousands of food and drink items while our dietary filters mean product search results are tailored especially for you.  The venue guide – containing around 3,000 venues accredited by us – lets you enjoy socialising while prioritising your health.   

Check out all the features:  

  • Product scanner featuring over 150,000 products 
  • Set your dietary preferences - gluten plus the option to add other allergens like lactose, egg, tree nuts to ensure your product search results are tailored to you 
  • Around 3,000 Coeliac UK GF accredited venues plus many more recommended by the community  

How To Guide  

To help guide you through how to use the app and all of its functions, check out our useful video. Voiced by our ambassador, best-selling author Becky Excell, it explains how to get the most out of the app including: step by step instructions on setting your dietary preferences; using the barcode scanner to check if a product is suitable for you; and finding a venue accredited by Coeliac UK. 

The current Gluten Free On the Move app is still live but will shortly be retiring so we recommend you start to use the Coeliac UK Live Well Gluten Free app for all of your gluten free needs.   

Check out the FAQs below for any queries you have about the new app.  

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Which phone do I need?  

The Coeliac UK Live Well Gluten Free app works on mobile phones only and is compatible with the following version of Android & iOS:   

  • Android 8+  
  • iOS 13+  

How do I get the app?

Online AppsThe Coeliac UK Live Well Gluten Free app is included within your current membership and can be downloaded at no extra charge. You can download from the Apple App Store for iOS devices or the Google Play Store for Android devices.   

If you are not a member, but would like to use the app, why not join today and start using the app straight away!  

How do I log in?  

If you already have the Gluten Free Food Checker or Gluten Free on the Move app on your phone, it will automatically be replaced by the Coeliac UK Live Well Gluten Free app icon. You will need WiFi, 3G, 4G or 5G connectivity to launch the app and simply click on the icon image and log in with the email address you used to sign up for membership and your membership password.   

If you do not have auto updates enabled you will have to un-install and re-install the app from the App store to use the new version.  

Please check that your dietary preferences are correct before starting to the use the app.   

If you’ve forgotten your login details, you can follow the forgotten password link on the login screen of the app and create a new password.  

Alternatively, you can get in touch with our Helpline at 0333 332 2033 or email generalenquiries@coeliac.org.uk  

Frequently Asked Questions

What is the app called?  

The app is called Coeliac UK Live Well Gluten Free.  

Can I still use the Gluten Free Food Checker and the Gluten Free on the Move apps?  

Our Coeliac UK Live Well Gluten Free app combines both apps in one place and replaces the existing Gluten Free Food Checker and Gluten Free on the Move apps. For the Gluten Free on the Move app this is a phased transition and although you will still be able to use the existing app until March 2023, we recommend moving to the new combined app straight away.   

What are the features of the Coeliac UK Live Well Gluten Free app?  

Our Live Well Gluten Free app is an essential part of the membership package and provides you with peace of mind when shopping and eating out gluten free.  

It ensures you are fully informed about ingredients in hundreds of thousands of food and drink items while our dietary filters mean product choices are tailored especially to you. The venue guide – containing around 3,000 venues accredited by us – lets you enjoy socialising while prioritising your health. At launch, the Coeliac UK Live Well Gluten Free app will provide a number of exciting features, including:  

  • Product search and barcode scanner featuring over 150,000 products  
  • Dietary preference setting (gluten, plus other key allergens) – to ensure your product search results are tailored to you  
  • Around 3,000 Coeliac UK GF accredited venues plus many more recommended by the community  

The app will be developed over the next few months to include other helpful features for gluten free living.   

How do I use the app?  

At the moment there are two key uses for the app – Food and Drink product searching and Eating Out venue searching.

  • Product Search: You can either search by category, product, or use the bar code scanner 
  • Venue Search: You can find venues either by selecting a cuisine type or looking at the map view – this will show gluten free venues in your local area.   

New app functions planned for early 2023  

Our app contains many great features and Coeliac UK is committed to investing in the app to ensure it provides the very best user experience and features to help those who have coeliac disease or follow a gluten free diet for other reasons.  

When the app launched in January 2023 it had most of the previous functions. We’ll continue to work on the development of the app in the background and over the course of 2023 you will see several new exciting features and functionality, including recipes, shopping lists, news and articles. 

You will notice that some of the regular features such as our ready-made lists, favourites, full venue and product search filtering and venue ratings and reviews from our previous apps are not on the current app but will be re-introduced very soon. Some of these features are still available with the website services. 

If you would like to suggest a new feature for our app, then please get in touch by emailing generalenquiries@coeliac.org.uk   

Does this app link to the Food and Drink Information on your website?  

Yes, the search results will be the same. When logging into the app for the first time, please check that your dietary requirements are up to date, you may also need to do this on your ‘My Account’ page on the website or app.   

Why are there more products in this app than in the printed Food and Drink Guide?  

Our Food and Drink Guide is a reference publication and includes over 6,000 products suitable for a gluten free diet. These include products with our Crossed Grain Trademark and supermarket own brand products which by nature do not include gluten, as well as useful information on reading labels, understanding ingredients and gluten free prescribing. The Guide does not include products that are labelled gluten free (without our Crossed Grain Trademark) nor products such as fruits, vegetables and plain meat and fish. However, these are included in the product listings in the Coeliac UK Live Well Gluten Free app.  

Can I set up more than one profile?  

At this time only one user profile can be created per app account. However, the benefit of our Household membership is that each member can have their own online account and app profile and login credentials. If you would like to amend your membership then please get in touch on generalenquiries@coeliac.org.uk 

How often are products updated?  

Product listings are updated daily.  

Can I download the app onto my iPad, Kindle Fire and other tablets?  

Although you can download the app on other devices such as an iPad, the app has been specifically designed to work on a mobile phone. The barcode scanner will not work on a tablet.  

How do I set up my profile?  

  1. Select ‘Account’ from the menu bar at the bottom of the app.  
  2. Within your ‘My Account’ area, select ‘Dietary preferences’.  
  3. You will then see three ‘gluten filters’ and you will need to make sure ‘gluten’ and ‘may contain cereals’ are ‘on’  
  4. You can also add Extra Gluten Options (GF oats, Codex Wheat Starch) as well as other common allergens to select for your profile. Check that the filters are correct for your dietary needs and ‘toggle’ on or off as required. Now when you complete a product search it will be tailored to your newly saved preferences. Alongside each product will be a key:  

Suitable for you Unsuitable for you Coeliac UK ApprovedCrossed Grain certified

The app includes other allergens, do I need to start excluding these from my gluten free diet too?

 No, this app enables you to create a profile specific to your dietary preferences. If you do not want to include any other dietary preferences, you only need to keep the gluten filters on.   

Do I need to set up a new password?  

No, your existing Coeliac UK login details will work (the same details you use to log in to our website).  

If you’ve forgotten your login details, you can follow the forgotten password link on the login screen of the app and create a new password.  

My login details are not working?  

Your login details need to be the same email address and password you use to log in to our website and your membership for Coeliac UK needs to be up to date. If you’ve forgotten your login details, you can follow the forgotten password link on the login screen of the app and create a new password.  

Will I be able to find Crossed Grain products in the app?  

Yes, the Crossed Grain symbol will be displayed against our Crossed Grain licence products.   

What does ‘Additional products approved as suitable by Coeliac UK’ mean?  

These are products where a ‘may contain’ statement may have been used on the packaging, a gluten containing cereal has been highlighted in the ingredients list or ingredients information is incomplete from the online information, however, we have contacted the manufacturer and these products have been confirmed as suitable for a gluten free diet. We cannot confirm that they will be suitable if you have any other dietary preferences selected.  

Can anyone use the Coeliac UK app?  

The Coeliac UK Live Well Gluten Free is only available to members of Coeliac UK as you need your Coeliac UK login details to access the app’s features.   

If I’m not a member, can I still download the app?  

Although your app store may allow you to download the app, unless you have Coeliac UK membership you will not be able to log in.

How much does the Coeliac UK Live Well Gluten Free app cost? 

The app is included within your existing membership fee. You can also sign up for Coeliac UK membership via the app, starting from £14.99 a year. The payment for this is managed by the relevant app store (Apple or Google).  

You can also signup for membership on the Coeliac UK website. If your membership has lapsed, you can also reactivate your account within the app.   

Do I need WiFi?  

You will need WiFi, 3G, 4G or 5G connectivity to use the app.  

How do I find the Coeliac UK Live Well Gluten Free app?  

If you already have the app downloaded then it will be on your device’s home screen, but if you have not yet downloaded the app or have recently joined Coeliac UK as a member, the new app can be found on both the Apple Store and Google Play store.

Simply visit the relevant app store on your phone and search for ‘Coeliac UK’ or ‘Live Well Gluten Free’.  

Which phones are compatible with the app?   

The Coeliac UK Live Well Gluten Free app is compatible with the following version of Android & iOS:   

  • Android 8+  
  • iOS 13+   

Why have you developed a new app?  

Our new app combines both of our old apps into one. This means that going forward our members now only need to download one app. The new app will provide a better, more integrated experience for our members and will receive many new features and developments over the coming months.